I can't hear my tutor/student

Common device issues experienced on Windows and our suggested fixes.

Mahamudul Hasan

Last Update 9 maanden geleden

There are a few reasons why you might have this issue. Let’s double-check the following:


  • Check your sound on another site, e.g. YouTube


  • Close all tabs and re-open the browser


  • Check the Sound Settings/Preferences on your device

    • Windows: go to Settings > Sound > Advanced sound options


    • Mac: go to System Preferences > Sound > Output


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