I’m struggling to launch the lesson space

Tech Help - Trying to get into the lesson, but can’t seem to access it? Find some help here

Mahamudul Hasan

Last Update il y a 10 mois

To launch the lesson space:

  • If you’re having private lessons or if you’re a tutor, find your lesson by going into your Booking page.

  • Now click the Launch Online Space button for the scheduled class!


If you can’t seem to launch the lesson space, follow these steps:

For all lessons:

  • Refresh the page 5 minutes before your lesson - the Launch button doesn’t become active until shortly before the lesson.

  • Ensure that you are not launching the lesson space in Incognito mode.


For private lessons:

  • Check that the lesson status is Confirmed.

  • If the lesson status is Awaiting payment or Awaiting confirmation, then the lesson can’t be launched.


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